Privacy Policy

Privacy Policy

Effective Date: March 25, 2025

At Pronu Plus, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of personal information:

  • Personal Information You Provide: such as your name, email address, shipping address, billing address, phone number, and payment details.

  • Order Information: information about your purchases and transactions.

  • Device Information: such as your IP address, browser type, operating system, referring URLs, and browsing behavior.

  • Cookies & Tracking Data: we use cookies to improve user experience and analyze website performance.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To process and fulfill your orders

  • To provide customer service and respond to your inquiries

  • To send you order confirmations, updates, and promotional content (only if you opt-in)

  • To improve our website and user experience

  • To detect and prevent fraud or unauthorized transactions

  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:

  • Service providers (e.g., payment gateways, shipping partners, marketing tools)

  • Legal authorities when required by law or to protect our rights

  • Shopify as our e-commerce platform provider

These parties are only given the information they need to perform their functions and are not allowed to use it for any other purpose.

4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Provide a smoother shopping experience

You can disable cookies through your browser settings, but this may impact the functionality of our website.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your personal information

  • Withdraw consent or object to data processing

  • Opt-out of marketing communications at any time

To exercise any of these rights, contact us at support@pronoplus.com.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. After that, it will be securely deleted or anonymized.

7. Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies if you choose to visit them.

8. Security

We implement reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our site signifies your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Email: support@pronoplus.com
Website: https://www.pronuplus.com